Astral Beanie / Grey

To organise a return, please contact us at nanamuse.music@gmail.com

We’re happy to offer 15 day returns on any unworn, original conditioned items. If you have purchased an item online and wish to return it for change of mind, you are more than welcome to send it back to us and we’ll happily organise an exchange or refund for you.

Please note, refunds and exchanges cannot be granted outside the 15 days of receiving the item, if it is worn/not in new condition or if the item was purchased at a discounted or sale price. All sale item purchases are final. 

*returned items to be posted at customer expense*

In the same sense, if you have received a damaged, faulty, marked or incorrect item, firstly…. We’re so sorry! But get in touch with us via nanamuse.music@gmail.com, and let’s fix it.

We offer both domestic and international shipping services exclusively via Australia Post, this allows us to provide you with depot to door tracking once your order has been dispatched. 

You will have the choice of purchasing either standard or express post at the checkout for your order. 

Please note, due to COVID-19, postage times may vary and Australia Post are experiencing some delays regarding both domestic and international shipments. 
We promise that your items are being handled, packed and shipped with care and have implemented additional safety measures here at the NaNa Muse studio to ensure the safety of all of our wonderful customers.