To organise a return, please contact us at nanamuse.music@gmail.com
We’re happy to offer 15 day returns on any unworn, original conditioned items. If you have purchased an item online and wish to return it for change of mind, you are more than welcome to send it back to us and we’ll happily organise an exchange or refund for you.
Please note, refunds and exchanges cannot be granted outside the 15 days of receiving the item, if it is worn/not in new condition or if the item was purchased at a discounted or sale price. All sale item purchases are final.
*returned items to be posted at customer expense*
In the same sense, if you have received a damaged, faulty, marked or incorrect item, firstly…. We’re so sorry! But get in touch with us via nanamuse.music@gmail.com, and let’s fix it.